Or you may contact Analytics by sending an email to [email protected]. Apparently Cadillac has all the customers they want. consumer writes in regards to headlight failure. Where do I file the paid reciept to recieve the funds reinbursement, [email protected] Trudy You buy a Cadillac cause you feel like it’s has high standards and an excellent resume as far as class and luxury . Will watch to see if anyone has a referral for us. This report was written in collaboration with our sister publication, Cadillac Society. I have held off buying foreign, BUT???? Fax from independent organizations.. consumer reports, nhtsa..etc bonafide, independent factual organizations. The Silverado has also had class action lawsuits. March 11, 2020, 9:48 pm. I completed all the paperwork for the Cadillac reimbursement. The paperwork states settlement checks would be mailed at the end of July, 2020. November 11, 2020, 4:05 pm, I NEVER RECEIVED THE INITIAL LETTER IN February 2020 AND FOUND OUT THEY NEVER SENT AN EXTENSION LETTER OUT WHEN THEY EXTENDED THE DEADLINE FROM END OF MAY TO END OF JUNE WHICH IS A RIDICULOUS SMALL AMOUNT OF TIME FOR AN EXTENSION BASED ON COVID-19 ISSUES. November 29, 2020, 12:02 am. Find your perfect car with Edmunds expert reviews, car comparisons, and pricing tools. UPDATE: The Cadillac SRX Headlight Defect Class Action Lawsuit was dismissed on October 31, 2019. April 25, 2020, 10:57 pm. that shouldn’t fail in the way that it’s failing. 108 years later and this is what G.M. this is another problem we’ve had electronic box in trunk shorted out because drainage tubes from roof get stopped up and water gathers in trunk deep enough to short out liftgate box . Cadillac CUE lawsuit hangs on after a California judge dismisses multiple claims against GM. Headlights for the Cadillac SRX that are made by General Motors, the manufacturer of the vehicle, are considered OEM or the Original Equipment Manufacturer. Thank you contacting Cadillac Customer Care regarding your SRX headlamp reimbursement concerns. 4:19-cv-02268, in the U.S. District Court for the Eastern District of Missouri. Had to drive with fog lights to make it back home. HERE IS A LINK TO GM AUTHORITY WEBSITE WITH 4 PAGES OF COMMENTS ON THIS SRX HEADLIGHT SUBJECT, PLEASE SEE: I requested a claim form and was told I couldn’t get a claim for until GM approved it. March 11, 2020, 3:50 pm. !! There has to be something that can be done. Raymond – that’s such an a$$ backwards way of thinking, that I don’t even know where to start. They absolutely trying to get out of taking any responsibility! I have taken my vehicle in for service multiple times to … Judith Moss July 14, 2020, 12:09 pm. I would expect this from Hyunda, Scion, Ford and other makes that cost $20k brand new, but not from Cadillac. August 21, 2020, 4:07 pm. The engine lock up. 18 months ago I paid $400.00 to local Cadillac dealer to repair/replace my SRX head lights. The dealer said it was only my car that had this water in the headlights problem. If I am mistaken…why hasn’t it? I doubt you actually owned a General Motors car in the first place. April 25, 2020, 6:06 pm. I don’t know what to do now. I have the same headlight issue now. ... 2019-20 Chevrolet Blazer, GMC Acadia, Buick Encore and Enclave, and Cadillac XT4; and 2020 Cadillac XT6. Just swap the incandescent bulbs with LEDs. Motor Trend has a long term Genesis G70 in service that made transmission “clunks” on the guys driveway… then the software eventually unscrewed itself and it got better. I have a 2011 SRX. Does anyone have suggestions? I submitted my claim on June 30,2020, sent by certified priority mail. And you are willing to pay good money for this ! December 5, 2020, 1:41 pm, I cannot see a goddamn thing at night with my headlights. I paid for replacement bulbs 2 x totaling $1,000. Long story shorter…I haven’t heard from GM since giving them the updated paperwork. They can’t tell me when they will be in. Took it to the dealership and they decided they should be order new headlights. Should I be expected to pay up front which I did with a credit card. Brenda Purchase I recommend we all start alerting the consumer protection agencies. Other owners have left similar complaints with Cadillac Society. For around-the-clock GM news coverage. Raymond Ramirez Order Cadillac SRX Headlight Assembly online today. The cost was 1414.34, which I paid on the day of replacement. July 30, 2020, 4:23 pm. I have a document to send in for reimbursement by the end of the month. That is what is read and that is my opinion. Again amazing improvement from what I had before. I just left the Pensacola Cadillac dealership and they said that it would be over $1400.00 per light and you are only paying $800.00 per light why is that if it is your fault? No excuse for GM/Cadillac at all for not fixing this problem. Why was this not a recall? ALL SRXs have this problem. Cadillac SRX / Cadillac SRX Owners Manual / Vehicle Care / Headlamp Aiming The headlamp aiming system has been preset at the factory. Cadillac SRX Headlight Customer Reviews. Prove it.. where is the data? I had to pay for the lights upfront to my dealer. Back in April of 2019, news broke that some 2010 – 2015 Cadillac SRX customers would be reimbursed for expenses incurred for repairs for their vehicle’s headlights.

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